SDM

**Refund and Cancellation Policy**

*Effective Date: 1st Dec. 2022

Dear Valued Students,

We appreciate your interest in Sikho Digital Marketing, and we are committed to providing you with the quality of education. To ensure clarity and transparency regarding our refund and cancellation policy, please carefully review the following terms and conditions.

**No Refund Policy:**

1. **Course Fees:** Once you have enrolled in any of our  courses, the course fees are non-refundable. This includes all payments made, whether in full or in installments.

2. **Change of Mind:** We understand that circumstances can change; however, we do not offer refunds for students who wish to cancel or withdraw from the course due to a change of mind or circumstances.

3. **Non-Attendance:** If a student fails to attend classes or complete the course, it does not entitle them to a refund.

4. **Disqualification:** Sikho Digital Marketing reserves the right to disqualify students from the course if they violate our code of conduct or academic integrity. In such cases, no refunds will be provided.

**No Cancellation Policy:**

1. **Enrolment Confirmation:** Once you enrol in one of our courses and confirm your enrolment, you are committed to the course for the specified duration. We do not allow cancellations once enrolment is confirmed.

2. **Payment Plans:** If you have chosen to pay in instalments, you are obligated to complete the payment schedule as agreed upon during the enrolment process.

Payment Failure Clause:

In the event of a payment failure or non-payment of course fees, Sikho Digital Marketing reserves the right to take the following actions:

  1. No Class Provision: Sikho Digital Marketing will not provide access to classes or course materials until full payment has been received and successfully processed.  And in case payment is made late the student might have to wait for another batch or class(Same timing of batch will not be guaranteed) to start(Also in such case no backup will be provided).

  2. Course Cancellation: If payment is not received within the stipulated timeframe, Sikho Digital Marketing reserves the right to cancel your course enrolment.

  3. No Refund: In cases of course cancellation due to payment failure, no refunds will be issued. The course fees are non-refundable as per our refund and cancellation policy.

It is imperative to ensure that your payment information is accurate and up to date. If you encounter any payment-related issues, please contact our administrative team at [+91-8800484840] for assistance and resolution.

By enrolling in a course at Sikho Digital Marketing, you acknowledge and agree to abide by this payment failure clause.

Note: This clause is subject to change at the discretion of Sikho Digital Marketing. It is your responsibility to review and understand the policy in effect at the time of your enrolment.

3. **Transfer of Enrolment:** In the event you cannot attend the course for any reason, we may consider allowing the transfer of your enrolment to a different course date(next available batch- same batch timings is not be guaranteed) but substitution with another student will not be allowed. Such requests will be evaluated on a case-by-case basis and are not guaranteed.

**Contact Information:**

If you have any questions or concerns about our refund and cancellation policy, please don’t hesitate to contact our administrative team at [+91-8800484840]. We are here to assist you and provide guidance on any specific situations that may arise.

By enrolling in a course at Sikho Digital Marketing, you acknowledge and agree to abide by this refund and cancellation policy.

Thank you for choosing Sikho Digital Marketing for your digital marketing course or any other education needs. We look forward to helping you achieve your educational and professional goals.

Sincerely,

Gagandeep Singh

Owner, Sikho Digital Marketing

*Note: This policy is subject to change at the discretion of Sikho Digital Marketing. It is your responsibility to review and understand the policy in effect at the time of your enrolment

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